Vitas Bob, Community-Driven Information Quality Standards: How IBM Developed and Implemented Standards for Information Quality, 2013, vol. 60, nr 4, s.307-315.
Purpose:
Standards for information quality can help content developers within
a company or enterprise create high-quality, high-value content, as
well as an excellent user experience for its clients. This
article explains how the content development community at IBM created
meaningful standards, as well as the metrics to track their impact,
as part of a closed-loop information quality process.
